mosse

Mobile App Art Community + Marketplace : Rethinking the Gallery Experience

Art Community + Marketplace :

Rethinking the Gallery Experience

Three iPhones showcasing a home feed, event calendar and marketplace illustrating the app's role in connecting artists and patrons.
Three iPhones showcasing a home feed, event calendar and marketplace illustrating the app's role in connecting artists and patrons.
Three iPhones showcasing a home feed, event calendar and marketplace illustrating the app's role in connecting artists and patrons.

ROLE

UX / UI Designer

COURSE

Google UX Design

TOOLS

Adobe XD / Miro

prompt

Design an app for a virtual art gallery.

overview

Discourse is an essential ingredient of art, and the proof is visible in any gallery opening. When one engages with art in a social setting, a shared experience is cultivated, sometimes with kindred spirits and sometimes with people who view the world in radically different ways.


With our days filled with frequent challenges leaving us feeling depleted and drained, the collective experience of art presents an uncommon opportunity to grow as we gather and share.

client

The design proposal conceives of an imagined company, Mosse, which seeks to develop a platform that can marry the communal aspect of a gallery with the functionality of an art marketplace.

A dedicated mobile app is proposed as the product to realize Mosse’s goals:

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  • to drive sales via connecting emerging artists to a global audience of buyers and supporters

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  • to create a sense of community and belonging by providing a social hub for people to experience and discuss art together

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  • to foster mutual benefit to artists and patrons via the cross-pollination of commerce and social networks

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problem

Galleries provide us with a setting for the shared experience of art, thereby including us in their creative communities. This opportunity for engagement, however, is often linked to status and cities and remains less accessible for many.

vision

Mosse is an app that fuses the convenience of an online art marketplace with the curation and social component of a gallery. The platform grows relationships between artists and patrons translating into meaningful social connection and greater business.

goals

promote

Support emerging artists and expand their visibility in the art community

engage

Encourage audiences to engage with new types of art


Encourage audiences to engage with new types of art

include

Create a more inclusive and accessible way of viewing art


connect

Foster long-term relationships with our users



Foster long-term relationships with our users

empathize

How can we best serve the needs of our target audience? First we need insight into their behaviors, goals, and preferences.

User interviews were conducted to to help determine how user preferences can affect the process of enjoying and buying art. 8 participants were asked 10 questions.

what deters you from visiting a gallery?

what motivates you to visit a gallery?

aside from cost, what is most important when purchasing art?

what encourages you to try new brands, products, + activities?

62.5%

an intimidating scene…

of people have felt intimidated or unwelcome in a gallery environment


75.0%

a chance to connect…

of people were motivated by the chance to engage with artists and fellow art lovers


62.5%

artist loyalty…

of the participants purchased artwork either because of an emotional response to a piece or a desire to support a specific artist

purchased artwork due to an emotional response to a piece or a desire to support a specific artist

87.5%

a trusted advisor…

of respondents indicated they often rely on recommendations from people they trust when trying new products

indicated they often rely on recommendations from people they trust when trying new products

meet the users

ayana

A clipart depiction of Ayana, a stylish woman and art lover, representing the app's primary persona.

"Art has a unique ability to make me find a piece of myself in something otherwise unfamiliar"

Age

Occupation

Location

Status

39

Marketing

Greenville, SC

Married +1

39

Marketing

SC

Married +1

Goals

  • Purchase original artwork for her new home

  • Discover new emerging artists

  • Connect with fellow art lovers

Frustrations

  • Overwhelmed with the amount of artwork to browse through online

  • Local galleries feel elitist instead of welcoming

  • Lack of diversity in current online art shops

Introvert

Extrovert

Art Novice

Connoisseur

Browse

Buy

jarod

A clipart depiction of Jarod, a young digital artist, representing the app's secondary persona.

"I dedicate everything to my art - which leaves no time for business"

Age

Occupation

Location

Status

24

Digital Artist

New Orleans, LA

In A Relationship

Goals

  • Gain exposure + connect with potential buyers

  • Hold his first online art exhibition

  • Find artistic inspiration

Frustrations

  • Unsure of how to grow his business

  • Often feels isolated during the creative process

Introvert

Extrovert

Art Novice

Connoisseur

Browse

Buy

user flows

ayana

Ayana’s path for purchasing a piece of art and following the artist. The diagram highlighted the need for a catalyst for discovery, leading to the integration of an art matchmaker feature.

Diagram showing Ayana’s user flow for purchasing a piece of art. It highlighted the need for a catalyst for discovery, leading to the integration of an art matchmaker feature.
Diagram showing Ayana’s user flow for purchasing a piece of art. It highlighted the need for a catalyst for discovery, leading to the integration of an art matchmaker feature.
Diagram showing Ayana’s user flow for purchasing a piece of art. It highlighted the need for a catalyst for discovery, leading to the integration of an art matchmaker feature.

jarod

Jarod's user flow, illustrates his journey to connect with potential buyers, which is critical for his growth and engagement with the platform.

Jarod's user flow diagram illustrating his journey to connect with potential buyers, which is critical for his growth and engagement with the platform.
Jarod's user flow diagram illustrating his journey to connect with potential buyers, which is critical for his growth and engagement with the platform.

competitive audit

The evaluation process highlighted the importance of a elegant, minimalistic UI. More importantly, however, the data revealed that competitors tended to focus streamlining the browsing and purchasing operation rather than the social network. This leaves an opportunity to create an app that caters to both commerce and community.

Tools to Connect Artists to Members

Tools to Connect Members to Curators

Tools to Connect Members to Members

Art Matchmaker / Recommendation Feature

Livestream / Live event capabilities

Customizable Browse mode

Emphasis on Diversity 

Clean + Modern UI

A competitive audit outline highlighting the importance of a elegant, minimalistic UI as well as the lack of social networks in similar products.

information
architecture

By consolidating the interface into five core sections, users can seamlessly switch between shopping and exploration modes, connecting with art they love and boosting business for the artists.

A hierarchical information diagram showing five core sections allowing users to seamlessly switch between shopping and exploration modes.

wireframes

These initial layouts follow the structure established in the IA diagram and take advantage of the lessons learned in the competitive audit.

Initial wireframes of key interfaces that follow the logic set forth in the information architecture diagram.

prototype

Wireframes were then translated into a low-fidelity prototype to give a basic idea of the product's appearance and behavior. One of the big visual moves is the implementation of a neutral color palette, with white backgrounds for the marketplace and dark grey backgrounds for social functions.

An initial prototype which implements a neutral color palette: white backgrounds for the marketplace and dark grey backgrounds for social functions.

testing

How easy it is for users to complete core tasks? The prototypes were used to facilitate a usability study focusing on three scenarios:


Task A: Locate a painting that costs between $500-$2000, add it to your bag, and select check out

Task B: Open the “calendar” section, locate the collaboration between artists “b” + “c” and add the event to your calendar

Task C: Open the “browse” section, select a piece by artist ‘b’, and send them a direct message

In Control

The ability to filter the search via price was effective but users requested additional parameters including consideration of artwork size.


Make it Clear

Users had to read all of the text to identify which events were special collaborations. The UI should ensure that notable features like this are immediately apparent .

Too many clicks

Users struggled to find the message button. Burying this in an overlay complicates navigation and reduces the potential of making connections.


redesign 'a'

User feedback from the usability study served as the basis for the next round of design iteration.


Issue: Users wanted to be able to filter artwork by size

Solution: Additional filter options were added to ensure users can find what they are looking for and the search feature moved to the main screen for easier browsing

early iteration

A phone screen showing the initial design's search filter capabilities for the art marketplace.
A phone screen showing the initial design's search filter capabilities for the art marketplace.
A phone screen showing the initial design's search filter capabilities for the art marketplace.

redesign

The refined design which addresses the issues raised in the usability study by adding filter options and upgrading the UI to improve the shopping experience.
The refined design which addresses the issues raised in the usability study by adding filter options and upgrading the UI to improve the shopping experience.
The refined design which addresses the issues raised in the usability study by adding filter options and upgrading the UI to improve the shopping experience.

redesign 'b'

Issue: Users had to rely on text to identify events involving artist collaborations

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Solution: Imagery was reconceived and iconography was added so that users would immediately understand the nature of each event

early iteration

A phone screen showing the initial design's text-heavy event calendar.
A phone screen showing the initial design's text-heavy event calendar.
A phone screen showing the initial design's text-heavy event calendar.

redesign

The refined design implementing enhanced imagery and iconography to emphasize notable features.
The refined design implementing enhanced imagery and iconography to emphasize notable features.
The refined design implementing enhanced imagery and iconography to emphasize notable features.

redesign 'c'

Issue: Users struggled to locate the “message the artist” button

Solution: The feature was removed from the overlay and applied directly to the page showcasing the artist’s work

early iteration

A phone screen and corresponding overlay showing the difficult-to-locate chat function.
A phone screen and corresponding overlay showing the difficult-to-locate chat function.
A phone screen and corresponding overlay showing the difficult-to-locate chat function.
A phone screen and corresponding overlay showing the difficult-to-locate chat function.

redesign

The refined design with the chat function on the main page, making it easier for users to connect with artists.
The refined design with the chat function on the main page, making it easier for users to connect with artists.
The refined design with the chat function on the main page, making it easier for users to connect with artists.

goal check

promote

The app augments the base function of buying art with opportunities to connect directly with artists and curators. These personalized interactions have reciprocal benefits. Users are provided with customized assistance to help discover artwork they love while artists are able to build relationships that support their growing businesses.

Three iPhones showcase an artwork detail view, artist profile, and a message page with conversations between the artist and a potential buyer, illustrating the app's quick access to the chat feature.
Three iPhones showcase an artwork detail view, artist profile, and a message page with conversations between the artist and a potential buyer, illustrating the app's quick access to the chat feature.
Three iPhones showcase an artwork detail view, artist profile, and a message page with conversations between the artist and a potential buyer, illustrating the app's quick access to the chat feature.

engage

Mosse’s UX enables users to discover art they love. Mosse’s matchmaker feature applies the framework of a dating app to the retail experience. Users "swipe right" on art that speaks to them, helping build their profiles over time. The UX emphasizes preferences defined by the users but always leaves the door open to explore other possibilities.

Three iPhones showcase Matchmaker, the app's art discovery feature, connecting users with new artists and styles.
Three iPhones showcase Matchmaker, the app's art discovery feature, connecting users with new artists and styles.
Three iPhones showcase Matchmaker, the app's art discovery feature, connecting users with new artists and styles.

include

The third goal was to create a more inclusive and accessible way of viewing art. The home page provides a curated art collection personalized to user preferences, helping them discover new artists and make connections. The app also provides virtual gathering spaces where users can engage in live events and share their perspectives.

Three iPhones display the splash screen, home feed, and a live event, capturing the collective journey of discovering and engaging with art.
Three iPhones display the splash screen, home feed, and a live event, capturing the collective journey of discovering and engaging with art.
Three iPhones display the splash screen, home feed, and a live event, capturing the collective journey of discovering and engaging with art.

connect

The fourth goal was to foster long-term relationships with our users, facilitated through the role of the curator. Users can browse and follow curators, benefitting from their expertise and recommendations. The IA ensures easy access to their assistance, organizing data like artwork, shared contacts, and messages by curator. These connections personalize the user experience and help build authentic relationships.

Three iPhones showcase a curator profile, messages, and user profile, emphasizing easy access to curator expertise.
Three iPhones showcase a curator profile, messages, and user profile, emphasizing easy access to curator expertise.
Three iPhones showcase a curator profile, messages, and user profile, emphasizing easy access to curator expertise.

the product

Scroll through the images below to see the final prototype, a marriage of commerce and community.

design system

design
system

I developed a minimalist design system to ensure consistency across the app and keep the focus on the art.

color palette

tonalpalette

The design system features a balanced color palette of neutrals, grays, and primary hues, enhanced by mossy green accents for an elegant, minimalist aesthetic.
The design system features a balanced color palette of neutrals, grays, and primary hues, enhanced by mossy green accents for an elegant, minimalist aesthetic.

typography

The design system uses Inter, a clean and modern sans-serif typeface, for consistency, reserving the stylized Koulen for standout headings.
The design system uses Inter, a clean and modern sans-serif typeface, for consistency, reserving the stylized Koulen for standout headings.
An iPhone screen showcasing the art marketplace with a detailed artwork view and messaging features, designed to help emerging artists gain visibility.
An iPhone screen showcasing the art marketplace with a detailed artwork view and messaging features, designed to help emerging artists gain visibility.

like a curator!

Designed by Julie Roberts in 2024

Designed by Julie Roberts in 2024